Junior Operations Coordinator

Position Overview

PrintPigeon is seeking an ambitious Junior Operations Coordinator to join our growing team. In this role, you will be instrumental in ensuring the smooth operation of our printing and mailing services, while contributing to the company's continued growth and success.

Key Responsibilities

• Oversee and optimize daily order processing workflows
• Coordinate with printing partners and delivery services to ensure timely execution
• Monitor order quality and maintain high service standards
• Assist in developing and implementing operational improvements
• Manage customer communications regarding order status and special requirements
• Support the execution of seasonal campaigns (including our Santa Letter service)
• Maintain accurate records and contribute to reporting processes

Qualifications

• A-levels or equivalent qualification
• Strong organizational and time management skills
• Excellent attention to detail and accuracy
• Proficiency in Microsoft Office and Google Workspace
• Outstanding written and verbal communication abilities
• Demonstrated ability to work independently
• Right to work in the UK

Package & Benefits

• Competitive salary of £25,000 per annum
• 25 days annual leave + bank holidays
• Remote work setup assistance
• Workplace pension scheme
• Flexible working hours
• Professional development opportunities
• Regular virtual team events and annual in-person gatherings
• Employee discount on PrintPigeon services

Career Development

We are committed to nurturing talent and providing clear progression paths. As PrintPigeon grows, you will have opportunities to advance into senior operational roles, team leadership positions, and specialized areas within the business.