Help Center
We're here to help you 24 hours a day, 7 days a week.
Contact Options
Email Support
Available 24/7 at orders@printpigeon.co.uk
Live Chat
Available when the chat icon is visible in the bottom right corner of your screen
Common Questions
What are your service hours?
Our email support is available 24/7, and we aim to respond to all inquiries within 1 hour during business hours (9am-5pm UK time) and within 4 hours outside of business hours.
How quickly will I receive a response?
For live chat, you'll receive immediate assistance when the service is available. For emails, we typically respond within 1-4 hours, depending on the time of day.
What information should I include in my support request?
To help us assist you faster, please include your order number (if applicable), a clear description of your issue, and any relevant screenshots or details.