Privacy Policy
Last updated: 14 November 2024
1. Introduction
PrintPigeon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our printing and mailing services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information
- Billing and shipping addresses
- Payment information
- Email address
- Phone number
- Document contents and metadata
2.2 Usage Information
We automatically collect certain information when you use our services:
- IP address
- Browser type
- Device information
- Operating system
- Usage patterns
- Service interaction data
3. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Managing your account
- Providing customer support
- Sending service updates and notifications
- Improving our services
- Detecting and preventing fraud
4. Information Sharing
We share your information with:
- Shipping partners to deliver your mail
- Payment processors for transactions
- Service providers who assist our operations
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures including:
- SSL/TLS encryption
- Secure data storage
- Access controls
- Regular security audits
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Data portability
- Withdraw consent
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@printpigeon.co.uk
Address: [Your Business Address]
Phone: [Your Phone Number]